These terms and conditions apply to the use of this website at www.minivy.co.uk. By accessing this website and/or placing an order, you agree to be bound by these terms and conditions. These may be revised at any time by updating any information necessary. These terms and conditions should be checked from time to time to review the current information.
Due to the nature of selling online and product variability, we cannot guarantee that the product colours shown on your screen will be of an exact likeness as seen or as described on this website. We strive to portray all our images in a realistic,natural lighting as possible but we have no control over your personal computer and its settings. Product colours may vary slightly in person from the colour that appeared on the website.
All orders placed on our website are shipped via Royal Mail Signed. We obtain proof of postage and tracking numbers which can be provided upon request. It usually takes 3-5 working days for orders to arrive, however we cannot be held responsible for delays in delivery once it has left us.
Our postage rates start from £2.95 and are banded by weight.
Although we strive to keep our stocks up to date, orders are subject to stock availability and can be cancelled and fully refunded by us at any time within our 21 working day turnaround.
Other reasons for order cancellations -
There has been a product description or pricing error.
Misuse of discount codes.
In a rare occurance we cannot authorise your payment or there is a system failure.
When you place an order with us you will recieve an email confirming the details of your order. This is not a confirmation that your order has been accepted and may still be cancelled within the turnaround time. Your order will only be accepted once you recieve a dispatch email.
Our current turnaround is 21 working days. This is a made to order business and turnaround time may be extended during busy periods but notices would always be made clear. By accepting these terms & conditions you accept that your order will have the stated turnaround time that is shown on our home page.
OFFERS/DISCOUNT CODES -
Offers and discount codes may be restricted. Only one discount code may be used at a time and are not valid on offers/promotions and sales. If discount codes are used on sales/offers your order will be cancelled and a full refund issued. Once an order is placed we cannot add discount codes, these must be redeemed before checkout as orders cannot be amended after they have been placed.